Information on Privacy
1) Introduction and contact details of the person responsible
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
1.2 Responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Hermann Rief, VITA REAL doo, Partizanksa 4/1, 52440 Porec, Croatia, Tel .: +385 99 555 55 29, email: office@vitareal.eu. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data.
1.3 This website uses an SSL or. TLS encryption. You can start an encrypted connection by “https://” and the lock symbol in your browser line.
2) Data collection when visiting our website
At the mereß informational use of our website, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Used browser
- Operating system used
- IP address used (if necessary: in anonymous form)
The processing takes place in accordance with; Article 6 paragraph 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.
3) Hosting & Content Delivery Network
3.1 Cloudflare
We use a content delivery network from the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing takes place to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Article 6 (1) (f) GDPR. We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
3.2 IONOS
We use a content delivery network from the following provider: 1&1 IONOS Internet SE, Elgendorfer Str. 57, 56410 Montabaur
This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing takes place to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Article 6 (1) (f) GDPR.
We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
4) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie.
If personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with; Article 6 paragraph 1 letter b GDPR either for the execution of the contract or in accordance with; Article 6 paragraph 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
We may work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work together with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or accept cookies for specific cases or in general can rule out. Each browser differs in the way it manages cookie settings. This is in the Help menu. of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Microsoft Edge: https://support.microsoft.com
Firefox: https://support.mozilla.org
Chrome: http://support.google.com
Safari: https://support.apple.com
Opera: http://help.opera.com
Please note that if you do not accept cookies, the functionality of our website may be restricted.
5) Contact
5.1 Own live chat system
This website uses a live chat system to respond to live inquiries.
Personal data transmitted via the chat is processed either in accordance with; Art. 6 para. 1 lit b GDPR because it is necessary for the initiation or execution of the contract, or in accordance with; Article 6 paragraph 1 lit. f GDPR due to our legitimate interest in the effective support of our website visitors.
The data you have transmitted in this way will be deleted, subject to conflicting statutory retention periods, once the facts in question have been finally clarified is.
Additionally, for the purpose of creating pseudonymised usage profiles, further information can be collected and evaluated with the help of cookies, which, however, does not serve to identify you personally and is not combined with other data sets. If this information is personally identifiable, it will be processed in accordance with; Article 6 paragraph 1 lit. f GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization purposes.
The setting of cookies can be prevented by appropriate browser settings. However, the functionality of our website may be restricted in this case.
You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future.
5.2 When contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected when using a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with; Article 6 paragraph 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. Your data will be deleted once your request has been processed. This is the case if it can be inferred from the circumstances that the facts in question have been finally clarified and provided there are no legal storage obligations to the contrary.
5.3 WhatsApp Business
We offer visitors to our website the opportunity to contact us via the WhatsApp messaging service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this we use the so-called “business version” from WhatsApp.
If you contact us via WhatsApp on the occasion of a specific transaction (e.g. an order that has been placed), we will save and use the mobile phone number you used on WhatsApp as well as – if provided -; Your first and last name according to Article 6 paragraph 1 letter b. DSGVO for processing and answering your request. Based on the same legal basis, we may ask you via WhatsApp to provide additional data (order number, customer number, address or e-mail address) in order to be able to assign your request to a specific transaction.
Use our WhatsApp contact for general inquiries (e.g. about the range of services, availability or our website) and we will save and use the cell phone number you use on WhatsApp and – if provided -; Your first and last name according to Article 6 paragraph 1 lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the desired information.
Your data will always only be used to answer your request via WhatsApp. It will not be passed on to third parties.
Please note that WhatsApp Business receives access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. > To operate our WhatsApp business account, we use a mobile device whose address book only stores the WhatsApp contact data of users who have also contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact details are stored in our address book, the first time they use the app on their device, by accepting the WhatsApp terms of use, allows their WhatsApp telephone number to be transmitted from the address book ;cheating his chat contacts&rszlig; Art. 6 Para. 1 lit. a GDPR has consented. A transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.
The purpose and scope of the data collection and the further processing and use of the data by WhatsApp as well as your rights in this regard and setting options to protect your privacy can be found in WhatsApp's data protection information: https://www.whatsapp.com
6) Web Analytics Services
- 1&1 IONOS WebAnalytics
This website uses „1&1 IONOS WebAnalytics”, a web analytics service provided by 1&1 IONOS Internet SE, Elgendorfer Str. 57, 56410 Montabaur („1&1 IONOS” ) to understand and evaluate certain user actions. This is done either via a Javascript-based tracking pixel implemented on our site or alternatively by reading a log file on the user device.
The tracking pixel or the reading of the log file is used certain user information is collected in anonymous form, transferred to 1&1 IONOS and evaluated there. This anonymized information includes, among other things, the IP address of the user, referrer abbreviations of the previously visited websites, the type of terminal device used, the browser type used, the operating system used and the time stamp of access).
All of the processing described above, in particular the reading of information on the terminal device used via the tracking pixel, will only be carried out if you consent to us in accordance with; Art. 6 (1) (a) GDPR have given your express consent to this. Without this consent, 1&1 IONOS Webanalytics will not be used during your visit to the site.
You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “Cookie-Consent-Tool” provided on the website.
7) Tools and Miscellaneous
7.1 Cookie Consent Tool
This website uses a so-called “Cookie-Consent-Tool” to obtain effective user consent for cookies requiring consent and cookie-based applications. The “Cookie Consent Tool” is displayed to users when the page is accessed in the form of an interactive user interface on which consent can be given for certain cookies and/or cookie-based applications by ticking the box. By using the tool, all cookies/services that require consent are only loaded if the respective user gives their consent by ticking the box. This ensures that such cookies are only set on the respective end device of the user if consent has been given.
The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed here.
If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, allocating or logging cookie settings, this takes place in accordance with; Article 6 paragraph 1 lit. f GDPR on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and therefore in a legally compliant design of our website.
Another legal basis for the processing is also Art 6 Paragraph 1 lit. c GDPR. As the person responsible, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prevents unauthorized disclosure to Third parties prohibited.
Further information on the operator and the setting options for the cookie content tool can be found directly in the corresponding user interface on our website.
7.2 - Google Maps
On our website we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("&ldquo ;Google”). Google Maps is a web service for displaying interactive (land) maps to visually display geographic information. Using this service will show you our location and make it easier to find your way.
As soon as you call up the sub-pages in which the Google Maps map is integrated, information about your use of our website (such as e.g. Your IP address) is transferred to the Google server and stored there; this may also result in a transfer to the Google LLC server. come in the US. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage and evaluation are carried out in accordance with; Article 6 (1) (f) GDPR on the basis of Google's legitimate interest in the display of personalized advertising, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, although you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google when using Google Maps, you also have the option of completely deactivating the Google Maps web service by disabling the JavaScript application in your Turn off browsers. Google Maps and thus the map display on this website cannot then be used.
You can read Google's terms of use at https://www.google.de
Detailed information on data protection in connection with the use of Google Maps can be found on the Google website („Google Privacy Policy”):https://www.google.de
To the extent legally required, we have your consent to the processing of your data as described above in accordance with; Art. 6 Para. 1 lit. a DSGVO obtained. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the above-described possibility of making an objection.
8) Rights of the data subject
8.1 The applicable data protection law grants you the following data subject rights (rights to information and intervention) vis-à-vis the person responsible with regard to the processing of your personal data, whereby for the respective exercise requirements reference is made to the stated legal basis:
- Right to information according to; Article 15 GDPR;
- Right to rectification according to; Article 16 GDPR;
- Right to erasure according to Art. 17 GDPR;
- Right to restriction of processing in accordance with; Article 18 GDPR;
- Right to information according to; Art. 19 GDPR;
- Right to data portability in accordance with; Art. 20 GDPR;
- Right to revoke granted consent in accordance with; Art. 7 Para. 3 GDPR;
- Right to complain according to Article 77 GDPR.
8.2 RIGHT OF OBJECTION
IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION WITH EFFECT; R THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP THE PROCESSING OF THE DATA INVOLVED. FURTHER PROCESSING REMAINS RESERVED IF WE CAN PROVE COMPREHENSIVE REASONS FOR PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOM ;CHEN SERVES.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. YOU CAN OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP THE PROCESSING OF THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
9) Duration of storage of personal data
The duration of the storage of personal data is based on the respective legal basis, the processing purpose and - where relevant - additionally based on the respective legal retention period (e.g. commercial and tax retention periods).
When processing personal data on the basis of express consent in accordance with Art. 6 (1) (a) GDPR, this data is stored until the data subject revokes their consent.
If there are statutory retention periods for data that are processed as part of legal or similar obligations on the basis of Article 6(1)(b) GDPR, this data will be routinely deleted after the retention periods have expired ;ßig deleted if they are no longer required to fulfill the contract or to initiate a contract and/or we have no legitimate interest in further storage.
When personal data is processed on the basis of Article 6 (1) (f) GDPR, this data is stored until the data subject exercises his or her right to object under Article 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.< /p>
When processing personal data for the purpose of direct advertising on the basis of Article 6 (1) (f) GDPR, this data is stored until the data subject exercises his or her right to object under Article 21 (2) GDPR.
Unless otherwise stated in the other information in this statement about specific processing situations, stored personal data will be deleted if they are necessary for the purposes for which they were collected or otherwise processed are no longer necessary.